We're hiring: Product Support and Marketing

Part time, fully remote within the EU, 4-6h per day

These are your tasks

Creating blog posts

You are mainly responsible for creating good-quality blog posts for our various platforms. Writing with the help of AI is totally fine, but you must be able to understand the output and correct / improve accordingly. It would be great if you have knowledge with SurferSEO.

You will create 1-3 posts per week per platform and you are responsible for choosing topics that are relevant to the specific platform, e.g. don't create an article about "content writing" for Deftform etc.

You must have a basic understanding in SEO as each blog post should be about a specific keyword to drive some traffic over time. This also involves choosing relevant images (at least one) via Adobe Stock.

Maintaining help centers

Most of our platforms have a help center. Many of them are either outdated or incomplete.

You would create and update help center articles for our platforms. This involves understanding each platform and its functions and writing helpful guides / answers. You will also create short (30s - 2min) videos showing various actions within the platforms. The tool of our choice is https://www.screen.studio, it's really great and easy to use.

You don't have to speak or show your face in those videos (but you can if you want to and don't look like Shrek).

In some cases, you will need to use https://www.synthesia.io to overlay some voice explaining things. We will show you those tools during on-boarding. It can be quite fun to create those videos.

Occasional support via chat

Don't worry, this won't be a main task but if you feel like it, we'd be stoked if you feel comfortable answering a couple of support questions that arrive via chat every once in a while. It's not much yet, but it's getting more and it would be great to get a little support there as well.

What we offer

If you are located in Hamburg (Germany), you can use our office, which is located at Hohe Bleichen 22.

  • Flexible working hours

  • Freedom to organize tasks

  • Home office / remote

  • Respectful interaction and flat hierarchies

  • Very little customer contact

What you must offer

We're looking for a creative person shaping important aspects of our platforms.

  • You can work with a Mac

  • You communicate confidently in English, both written and spoken and preferably also speak German (not mandatory)

  • You work responsibly

  • You can work from home / remotely without interruption and with concentration

  • You must have (at least) basic understanding of search engine optimization (SEO)


Interested? Questions?

Please get in touch with Andreas via work@ivymayhem.de